Operational Restructuring & Turnaround
A medium sized enterprise with agencies in 21 cities (some of which franchise/ licensed partner model) across 3 European countries was on the verge to bankruptcy and required immediate support in strategy, planning, general guidance, and value case management for downsizing operations, focus on (financially) value adding services and driving cost effectiveness (while not negatively affecting overall customer experience) to eventually stabilize the business and regain financial health and performance.