Performance Improvement

Objective

The client, a world leader in logistics and forwarding, aimed at improving its competitive edge by addressing all facets that eventually affect the bottom line, e.g. potential revenue leakage, efficiency/ cost effectiveness issues, or working capital effects for one of its country operations. The scope was not limited to a specific corporate function or department.

Operational Restructuring & Turnaround

A medium sized enterprise with agencies in 21 cities (some of which franchise/ licensed partner model) across 3 European countries was on the verge to bankruptcy and required immediate support in strategy, planning, general guidance, and value case management for downsizing operations, focus on (financially) value adding services and driving cost effectiveness (while not negatively affecting overall customer experience) to eventually stabilize the business and regain financial health and performance.

Transformation & Shared Service Center

A world leading European travel and tourism corporation sought to harmonize and eventually consolidate/ centralize its Services operations across locations and brands in order to improve financial as well as quality performance and, moreover, to be ready for healthy anorganic growth.